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FAQ

Diamonds must be handled with care. Even diamonds, the hardest material in the world, can become damaged under certain circumstances. To prevent as much damage as possible, we recommend that you avoid exposing your diamond jewelery to


  • Frequent temperature changes
  • Perfume and cosmetic
  • Sultrasonic cleanerchemicals used in the home


If your jewelry is not properly cared for, dust, dirt and normal wear and tear will gradually cause the gold to lose its shine. Carly recommends regular professional care for your ring. Cali's experienced professionals will check the setting of your ring before performing a cleaning service. While you are not having your ring professionally cleaned, we recommend that you only occasionally use a non-abrasive cleaner specifically designed for diamond jewelry. If you have any questions, please contact Kali Customer Center.

Lab diamonds are 100% diamonds that have the same physical, chemical, and optical properties as natural diamonds.

All products over 1 carat are accompanied by an IGI certificate, and products under 1 carat are issued an EGL certification card.

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